This branch is damaging the reputation of the Tim Horton brand. However, I asked if everything was in the bags and 2 boxes and they replied yes. coffee, hot chocolate, tea and real fruit Quenchers. The food was great but the service was fantastic! Tim Hortons has arrived in the UK | View our freshly prepared menu options. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. You are welcome to state your opinions of Tim Hortons, and rate its restaurant using the star scale. Absolutely disgusted by my experience and will never return to Tim Hortons again! The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. So overall order direct and great customer service in store.More, Doesn't accept cash. Most hot drinks weren't available and some of the doughnuts were off the menu too. Staff don't know what they are doing, turnaround is massive. I do not live near the Tim Hortons Grays location, so am unable to go back, as I live in Dagenham and it is about an 25min drive without traffic.I am very disappointed as this has never happened before. Staff are always friendly and the coffee is always served fast and hot. . No need for place to be like this.Felt sorry for staff who appear to do their bestWont be back, In for about 45 minutes and despite almost all the tables being occupied when we arrived the tables were not even wiped far less sanitised when customers left. If the system detects something that potentially contradicts our. Absolutely disgusted by my experience and will never return to Tim Hortons again! Throughout today (Saturday), its business times are 24 hours. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. and we can have coffee in peace. order from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. We placed an rder and when received found 3items missing. Thank you, for the hard time they put me through in the middle of torrential rain, fortunately there are better places and better people where they kindly welcome everyone.More, I was originally meant to visit Nandos but it was shut due to staff training, we saw the light on at Tim Hortons and thought we would give that a go This store is only a 1 minute drive time from Niddry Street, East Buchanan Street, Weir Street and Wallneuk Road; a 5 minute drive from Abercorn Bridge, Incle Street and Mill Street; and a 8 minute drive time from Caledonia Street or Junction 27 (Arkleston Interchange) of M8. Tims has the answer. Browse our news releases here. Another Tim Hortons branch can be found here: Visit the following link for Tim Hortons stores near Paisley. The drink was luke warm and we were handed 22 mini bites when we ordered 10. I appreciate that this branch has recently opened but the service and the food/drinks were very disappointing.The layout counter is very odd with people both waiting to place ordersMore, I popped by late last night after work (I work silly hours at the airport) and it was great to be able to use the drive thru and get a really good coffee and a little late night treat on my way home. October 2022. In the vicinity you might visit Seedhil Playing Fields, East End Park, University of The West of Scotland, West College Scotland, Pure Gym and Paisley Abbey. Here you will find hours of opening, directions and customer rating for Tim Hortons Paisley. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If you're using Satellite Navigation systems to get to this restaurant, enter PA3 4BA. items missing. If the system detects something that potentially contradicts our. Ideally situated a 1 minute drive from East Buchanan Street, Wallneuk Road, Weir Street or Niddry Street; a 3 minute drive from Mill Street, Abercorn Bridge and Incle Street; or a 8 minute drive time from Caledonia Street and Junction 27 (Arkleston Interchange) of M8. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! Staff are always friendly and the coffee is always served fast and hot. Email. Im a wheelchair user and was offered no assistance. Ordered online and was told 2 hours later my order was cancelled. The drink was luke warm and we were handed 22 mini bites when we ordered 10. Delivery & Pickup Options - 29 reviews of Tim Hortons "I LOVE Tim Hortons and when I moved back to the Metro Detroit area I was so excited to be near my favorite fast food establishment again! Track and trace forms but no one filling them in. Note: your question will be posted publicly on the Questions & Answers page. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! AVOID AT ALL COSTS!!!!More. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. both Costa and Starbucks are better! The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. Easy access to the motorway too. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen more. Friendly staff, average food, attempts at track and trace are sheets of paper on a table beside the counter with a pen which ifMore, Food was physically repulsive. Left the food with the manager and walked out. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. Are the prices at this restaurant low or inexpensive? Tripadvisor performs checks on reviews. Every little counts with today's cost of living. Services that stop here: 38, 61, 64, 101 and 38A. Wont be back!, We were not asked to fill in the track and trace, there was no toilet paper in the disabled loo. Forget the burgers, they even gave me the wrong sauces/dips. A white coffee called a flat white, tasteless cakes. Brew some bright ideas and challenge yourself. The staff weren't helpful and pretty much ignored everyone that came in. Are you among the next generation of global business leaders? Tim Hortons Inquiries and Customer Service. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! Yellow Pages Digital & Media Solutions Limited. Ordered up breakfast. At this point we then left and my 4 year old daughter was extremely upset! We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Frequently Asked Questions. In 1995, Tim Hortons merged with Wendy's International, Inc., giving new focus and impetus to the expansion of the Tim Hortons concept in the United States. They are worse by far. We stopped for a quick coffee & snack on our way to Glasgow Airport. So horrible food and rude service. Lines that run here are: 38, 61, 64, 101 and 38A. Staff don't know what they are doing, turnaround is massive. Avoid! I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. Popped into the paisley shop to try the burger meals. Saturday 24 hours. We placed an rder and when received found 3items missing. Purchased 3 breakfast meals and 3 donuts to take away. They should take it into account. I had showed a blue light card for discount yet when I checked my bank later the price was actually dearer than had even been before I showed the blue light card so no idea what happened there. I'm a dog owner myself but I go here to get a break from dogs. I took it out and struggled to break it. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Find all the tasty info here. Most hot drinks weren't available and some of the doughnuts were off the menu too. Hotels with Complimentary Breakfast in Paisley, Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. I can't understand how at this point they continue to not let us in without our pets. Tim Hortons Drive Thru is currently located on Linwood Road, about a 0.82 mile drive south-east of the centre of Linwood (nearby St James Business Centre).The store is fittingly located to serve patrons from the districts of Johnstone Castle, Elderslie, Johnstone, Quarrelton, Paisley Canal, Ferguslie Park, Paisley St.james and Linwood Town Centre. There is no opportunity to pay with cash. So overall order direct and great customer service in store. Sunday 24 hours. We placed an rder and when received found 3items missing. The staff in this tim hortons are really unpleasant, I dont know if its a training thing or whatever but its pretty much universal that the service is shocking, place is dirty and the food is awful. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. Is this information correct? I have been emailing their customer service email address since 28/02/2022, due to incorrect order and missing items. Delivery; Drive-Thru; Takeout; . The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. First time visiting today. The previously mentioned alterations are applicable to Christmas, New Year's, Good Friday or Black Friday. Easy access to the motorway too. At this centre you may also find LIDL, Home Bargains, The Range, Tim Hortons and M&S Marks and Spencer. The state with the most number of Tim Hortons locations in the US is New York, with 239 stores, which is about 38% of all Tim Hortons stores in the US. We asked for a table to be cleaned & this took the staff member a few attempts, because the dirt could not be wiped away easily. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Find contact's direct phone number, email address, work history, and more. I can't understand how at this point they continue to not let us in without our pets. Well. It isincoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. Are the prices at this restaurant low or inexpensive? Regular service on the ScotRail line. Please dont hesitate to use the report a problem form to report any mistakes with the location particulars or hours of business for Tim Hortons in Paisley. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. Every little counts with today's cost of living. Ordered online and was told 2 hours later my order was cancelled. Avoid! When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! The store is properly located to serve customers from the areas of Ferguslie Park, Seedhill, Shortroods, Paisley Town Centre, Castle Gait, Gockston, Ralston and New Harbour. At this point we then left and my 4 year old daughter was extremely upset! Myself, my Husband and our sons visited the drive thru. AVOID AT ALL COSTS!!!! Wednesday 24 hours. At this point we then left and my 4 year old daughter was extremely upset! I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again.