Starting a business can often be expensive. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. This is normal if you are new to selling to establish that you are a trustworthy seller. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. I found it hard to even imagine making a profit. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Then, tap on 'Set up your shop'. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Open the app and tap on the Camera icon at the bottom center of the home screen. Given the volume of compromised accounts for sale, the horse has already bolted," he added. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Just make sure to do your diligence and follow all the steps required by Paypal. Read about our approach to external linking. One was charged 0.06 more than the other for the fee. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Active today. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. A listing page is where the customers view a product. Step 2: Once youre logged in, click on Sell from the top right side. Getting paid on Depop is very easy. It's a pain, I hate PayPal payments. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. It seems like using Paypal is charging me a lot more than if i were to use depop payments. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. Repeated violations will result in a ban. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. In some ways, Etsy shares a lot of DNA with the Depop community . Find out more about how we use your personal data in our privacy policy and cookie policy. 2023 BBC. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. You are viewing the PayPal Community Archives. They will email you once an agent is available so make sure to have your email notification on. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. However, the buyer must have a solid reason to request a refund. Include product keywords to optimize for search so that people will find your listing. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. Any post that does not adhere to them is subject to removal. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Creating unique looks, new trends and making new from old. If youre not sure which one to choose between these two, check out this detailed comparison of. These 6 Tips Will Help. If you, as the seller, agree to the refund. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. If you had met seller protection paypal would have reimbursed you. For some users, trust in the company has been dented. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Options. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Select Selling > Refund Depop fee. Step 2: Add a photo/logo that represents your brand and tap on Next. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). "We will continue to remind our community about the importance of account security and updating their passwords.". For this example, were going to create an account directly from their website. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. First, I needed to choose a platform. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Connect your Depop account to the Paypal account you will be using. Be prepared to get asked a lot of questions. Others have received a faster response from reaching out to Depops Twitter account as well. Create an account to follow your favorite communities and start taking part in conversations. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Depop Fees. If you continue to use this site we will assume that you are happy with it. This can give your listing an edge over competitors. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. Instead, you will have to email them at support@depop.com. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. This includes your email, credit card, and bank account. Created 19 August 2016 Delivered 24 August 2016 Work-flow can help the Cash-Flow. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. Music. Press J to jump to the feed. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. I am a bot, and this action was performed automatically. Want to Shop More Sustainably? Enter Depop. Wow that sounds extra af for no reason. There are many things you should know before selling on any marketplace. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Fiona Short, Depop seller, phone interview, September 24, 2020 If you need tips with a step-by-step guide, check out our post below. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. You can certainly ship on your own. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. When you land on a style that works for your followers, stick with it. Hone your style, and your audience will find you. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. This content may be old or outdated. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. 1999-2023 PayPal, Inc. All rights reserved. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Good to know it's normal doe. ***UPDATE** SWIPE FOR ANSWER!! Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. A collective of individuals who inspire and grow with their evolving style and values. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. Let us help you. The culture of the app is young, open-minded, and versatile. Below is a simple chart that shows how it works. It is very unfortunate and hurts small businesses who have to eat these fees. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). As always, be kind and communicate calmly before anything else. Theres no need to buy high-end photography equipment to takegreat product photos. You lost any seller protection by sending to another address than the paypal registered address of the buyer. It was removed by the firm in a few hours and her password was reset. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). A collective of individuals who inspire and grow with their evolving style and values. When selling online there are some common reasons why customers return a purchase. If you, as the seller, agree to the refund, then you will give the refund to the customer. What does this mean and why did it happen? I received a notification and email from Depop of a sale confirmation and the USPS shipping label. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. Keywords can call out details like stitching, embroidery, and every single color you can see. Press J to jump to the feed. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Sep-28-2020 08:55 PM. You will need a shipping scale, measuring tape, and a printer. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. Can Nigeria's election result be overturned? At the end of the day, people just want to know theres a decent human being on the other end of the transaction. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. As know I have lost out on an item and money when I haven't done anything wrong? Step 5: Enter your First name, last name, billing address, and tap on Next. Test out different poses. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. I'm sure Depop will have that policy too good luck!! Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. To keep proof of postage, send the item to the address on the in-app receipt. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. In June . Update or re-download your Depop app to the latest version. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. 4. Test out different poses. Your recipient will need to pay their local Post Office the amount due to receive their package. Enter your First name, last name, billing address, and tap on Next. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Verify your information with Paypal (banks, cards, email, etc). Any post that does not adhere to them is subject to removal. Pirate Ship doesn't have any control over this process. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. - made sure not to do it through friends & family because I know people get scammed that way so often. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. Purging Old Clothes? An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. They are inclusive, diverse, progressive and creative. With Paypal, you can get a hold of an associate through their live chat message center. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. Press question mark to learn the rest of the keyboard shortcuts. Of course, everybody is human and sometimes Post Offices make mistakes. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Leave the Archive. "The fact that this has been going on for monthsis unacceptable. Please make sure you've read the community rules, and that your post follows our posting guidelines. I sold 2 of the exact same things for the same price to different people. Tap on the Setting icon from the top right side of the screen. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. Please contact the moderators of this subreddit if you have any questions or concerns. The depop limited charge just reoccurred the next day and it went through. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Ah I see. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. From launching their own brands to building vintage resale businesses. Labels are generated by the carrier and sent back to Shippo for you to print. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Rather Depop shipping is included in the price depends on the individual seller. Listing an item on Depop is completely free. Why Etsy dropped $1.6 billion on Depop. Please read rules before posting. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". We use cookies to ensure that we give you the best experience on our website. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. They are entrepreneurs, pushing fashion forward in so many different ways. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It focuses on music, fashion, art mental health, and sustainability, Short said. Depop charges a 10% selling fee for sales on the platform. but I'm can't seem to upload them to the claim. Below is a simple chart that shows how it works. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Ready to get started? If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Im going to get rid of those this week was a common refrain. The cost savings to the customer can help to boost your sales. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. It's such a widespread problem now.". Shipping with Depop internationally vs. domestically is different in a few ways. FAQs will be removed. Depop charges a 10% selling fee for sales on the platform. Recently I got the first person that paid with the PayPal button. In all cases, the fraudsters demanded to be paid directly, rather than through the app. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Yes, USPS Regional Boxes Are Discontinued. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. However, unlike Poshmark, Depop charges you additional fees. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Attach proof of full refund to the buyer (i.e. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. For the United States, Depop uses USPS as their vendor for shipping within in the app.