Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Dont worry we wont send you spam or share your email address with anyone. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. giving feedback Find out about Council Tax, how much it is, and how the money is spent. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. . Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Service temporarily unavailable. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. If you wish to simply change the date of your Direct Debit, contact us. CR12345678). One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Due to this, we will respond to your enquiry within 4 weeks. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Thank you for contacting the Council Tax Department. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. For example, card cash accounts, post office accounts and most savings accounts will not. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. Send us a message and we'll get back to you as soon as we can. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. 3. | We provide a large number of services for local people, businesses . And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Paying your Council Tax Find out who is responsible for paying Council. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. The first is a calculator which can give you an idea of what you may be entitled to. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Contact us Get in touch with us online, by phone or in person. Based in Croydon and edited by Steven Downes. : the councils website today. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Email: croyctax@croydon.gov.uk. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Have a Cash flow crisis Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. To set up a Direct Debit, complete a council tax Direct Debit instructionform. 08 February 2023. giving feedback From: Valuation. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Councillor Mark Watson, cabinet member for communities, safety and justice. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Sometimes we may call or text you. NEW Help improve this site by You can change your cookie settings at any time. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. We are committed to making our website accessible to all visitors. No surprise its them idiots Capita running the show. The council can take action to. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. We have received an email to say that our application for the 150 Energy Rebate has been granted. Show Please note that these messages may come from both the council and our form provider GrantApproval. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. You can also choose to wait until September to receive the rebate in this way. To help us improve GOV.UK, wed like to know more about your visit today. Are Marie Antionette and forgot to pay the baker Viridor burned it as excess plastic not for landfill. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Find out about your responsibilities relating to council tax as a landlord. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. You misappropriated the funds for something else by accident Croydon is divided into 28 wards, electing 70 councillors. 2. Have a useless executive team Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. 5. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. We also use cookies set by other sites to help us deliver content from their services. We are committed to making our website . Return to a calculation/claim you have saved. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Some banks and building societiesmay not accept Direct Debit instructions. Payment line: 0345 300 0614 (option 3) Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Do not close this page if you would like to continue. We've matched the postcode to London Borough of Croydon. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Follow BBC London on Facebook, Twitter and Instagram. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Anyone any ideas please? Read about our approach to external linking. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. 3) SlothMove populates your council tax providers. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Of course it does not. But as Inside Croydon has reported, there are still many . London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . Send us a message; Other ways to contact us . She said: I will be voting against the 15% rise in council tax. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. You can check your balance, instalments, payments and view bills online 24 hours a day. Plans to increase council tax in Croydon by 15% have been approved by the government. For example, choose the 1st, 5th, 15th or 25th of the month for payment. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. We use some essential cookies to make this website work. Telephone: 020 8726 7000 You will need your council tax account reference number for the bill you want to pay, if you know it. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. The application is in two parts. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. This service is in scheduled maintenance mode. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Because nobody cares. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. The council press office has failed to issue any press release to Inside Croydon on this important matter. How much is your council tax increasing by? Contact us. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. At conservative gathering, Trump is still the favourite. How frustrating. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. and how to view your payment schedules online. Which seems at odds with reality. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. You'll usually have the. Please take part in our quick survey (it wont take you 10min, like the councils form!) Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. You can get information on their website. The council will never call residents to ask for bank details for the rebate. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? If agreed the new scheme would start from April 2022. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Call us Lines are open Monday to Friday 9am to 4pm. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Revised, or reduced? 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. We are committed to making our website accessible to all visitors. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. If you are emailing us with your change of date then include your name, account number and preferred date. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Posted on January 12, 2023 by insidecroydon. A Penalty Charge Number must be entered. 2023 BBC. You have rejected additional cookies. Your progress has been saved. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Enter your email address to subscribe to this blog and receive notifications of new posts by email. If you wish to simply change the date of your Direct Debit, contact us. Bernard Weatherill House 8 Mint Walk Start a new calculation/claim. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. 7. ", Please see my statement below regarding Croydon Council's financial position. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. This includes those who receive Council Tax support.